DES 2502 Dental Office Management

This course teaches telephone techniques, appointment control, records management, accounting and business procedures associated with the dental office, complete third party reimbursement forms, inventory and purchasing control of dental office supplies, as well as written communication skills. Traditional business office procedures are compared and contrasted with those found in offices utilizing more advanced technology. Marketing skills of the dental health care provider are explored in depth. A working letter of application, resume and follow-up letter are prepared.

2 credits