20.1 Program Complaints
20.1.1. Submission of Program Complaints
Students who have complaints about any aspect of the GC Program should speak with their faculty advisor, the Program Director, as well as their class representative to the faculty, to determine if there is a reasonable solution that can be negotiated. If the student does not get satisfaction through this mechanism, he or she must submit a formal written letter of complaint to the Dean of SHRS with the following information:
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Identify the person making the complaint
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Set forth and clearly describe the specific nature of the complaint
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Provide supporting evidence and/or data for the complaint
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Specify the changes that are sought by the complainant
20.1.2. Resolution of Program Complaints
All program complaints will be handled by the Program Director who will notify the complainant in writing of any action taken.